What Is an AI Agent?
An AI agent is a software program that performs tasks autonomously, makes decisions, and takes actions based on its understanding of your business data and goals.
AI Glossary
Plain English definitions of AI terms for small business owners. No jargon, no technical deep dives.
What Is an AI Assistant?
An AI assistant is a custom-trained tool that understands your business and handles customer inquiries, internal questions, and repetitive tasks automatically.
What Is Fine-Tuning?
Fine-tuning is the process of further training an AI model on your specific data to improve its performance on tasks relevant to your business.
What Is an LLM (Large Language Model)?
An LLM is the AI engine that understands and generates human-like text. It is the technology behind tools like ChatGPT and custom AI assistants.
What Is Prompt Engineering?
Prompt engineering is the practice of designing inputs that get the best, most accurate results from AI language models.
What Is RAG (Retrieval-Augmented Generation)?
RAG is a technique that lets AI pull information from your own business data to generate accurate, context-aware answers instead of relying on general knowledge alone.
What Is Workflow Automation?
Workflow automation uses software to execute repetitive business processes automatically, eliminating manual steps and reducing errors.