Restaurants and Hospitality
Toronto Restaurant Reduces Customer Response Time by 68%
A busy downtown Toronto restaurant deployed a custom AI assistant to handle reservation inquiries, menu questions, and takeout orders, cutting response time from hours to minutes.
- 68% reduction in customer response time
- 40% fewer missed calls during peak hours
- 12 hours per week saved on administrative tasks
- Customer satisfaction score improved by 22%
"The AI handles the back-and-forth so my front-of-house team can actually focus on the guests in the room instead of answering the same questions over and over."Read full case study