BrandCurb builds custom AI assistants for small businesses and growth-stage companies. Our AI assistant service creates AI customer service agents, lead qualification bots, and internal knowledge assistants trained on your business data. Deployed on your website, CRM, or communication channels — live in under two weeks. Based in Toronto, Ontario, Canada. Serving clients worldwide. Custom AI assistant projects start from $2,000 CAD.
Custom AI Assistants
An AI Trained on Your Business, Not the Whole Internet.
Custom AI Assistants for Small Businesses and Growing Teams
Most AI chatbots are trained on everything and know nothing about your business. We build assistants that know your products, your pricing, your policies, and your customers — and deploy them on your website, in your CRM, and across the channels your customers already use.
Live in under 2 weeks
Trained on your data
No technical team needed
A real conversation handled by your AI assistant
Hi, do you have this leather tote bag in stock in navy?
Yes, the Harrison Leather Tote is available in Navy in all sizes. It is priced at $189 and ships free within 3 to 5 business days. Would you like me to check store availability near you?
Yes please — anything near downtown Toronto?
The Queen Street location has 2 in stock, and the Yorkville location has 1 in stock. Both open at 10am tomorrow. Want me to put one on hold for you?
AI assistant handled this entirely — no human needed.
< 2 Weeks
Average time from call to live assistant
24/7
Your assistant never sleeps or takes a day off
Your Data
We never train public models on your information
Sound familiar?
Why small businesses are stuck doing everything themselves
You know you need help. Hiring is expensive, chatbots are useless, and your team is already stretched thin. These are the situations we hear most often.
"I cannot afford a full-time customer service person."
Hiring even one person costs $40,000+ a year — and they can only work 8 hours a day, 5 days a week. A custom AI assistant handles the same volume for a fraction of the cost, works 24/7, and escalates the hard stuff to your team.
"My team spends all day answering the same questions."
Most customer inquiries are the same 10 questions repeated hundreds of times — pricing, hours, availability, shipping. An AI assistant answers them instantly and consistently, so your team can focus on work that actually needs a human.
"We lose leads after hours because nobody responds."
When a lead visits your site at 9pm and does not get an answer, they move on to a competitor. An AI assistant responds instantly at any hour, answers their questions, and books a follow-up for your team the next morning.
"I tried a chatbot but it did not know anything about my business."
Off-the-shelf chatbots are trained on generic data. They do not know your products, your policies, or your customers. Custom AI assistants are trained on your actual business information, so every answer is accurate and on-brand.
What your assistant can do
One AI. Six superpowers. Every channel your customers use.
Your custom AI assistant is not a simple FAQ bot. It is a full-service tool that handles customer-facing, sales, and internal tasks from a single knowledge base trained on your business.
Customer service automation
Answer product questions, handle returns, resolve issues, and escalate to humans when needed — all without putting customers on hold.
Lead qualification
Ask qualifying questions, score inbound leads by readiness, and route hot prospects directly to your sales team in real time.
Internal knowledge bot
Give your team an AI that knows your policies, procedures, pricing, and product specs — so answers never require hunting through documents.
Multi-channel deployment
Deploy on your website, in your CRM, via SMS, email, or Slack — one AI brain across every channel your customers use.
Reporting and insights
Get weekly summaries of what customers ask most, where leads drop off, and how your AI is performing — no dashboard to learn.
Trained on your data
Your products, pricing, policies, and past conversations train the AI. It does not guess — it bases every answer on what you tell it.
What a custom AI assistant looks like in your industry
Every industry has different customer questions, internal workflows, and communication patterns. Here is how a custom AI assistant works across the sectors we serve.
Retail and E-Commerce
24/7 product Q&A assistant answering sizing, stock, and shipping questions
Post-purchase follow-up and review request automation
Abandoned cart recovery via personalized SMS or email outreach
Professional Services
Website chatbot that qualifies leads and books discovery calls automatically
Client portal assistant answering billing, scheduling, and service questions
Proposal and intake form processing with instant confirmation
Healthcare and Wellness
Appointment booking and rescheduling assistant available 24/7
Patient FAQ bot for insurance, hours, and pre-visit instructions
Post-visit follow-up and satisfaction survey collection
Real Estate
Property inquiry assistant that answers questions and books showings instantly
Buyer nurture sequences triggered by browsing behaviour
Past client check-in and referral request automation
Hospitality and Food
Reservation assistant handling bookings, modifications, and waitlist management
Menu and dietary question chatbot for website and SMS
Review response drafting and reputation monitoring
Trades and Home Services
Quote request assistant collecting job details and scheduling estimates
Status update bot keeping customers informed without calls
Seasonal maintenance reminder and re-engagement campaigns
Do not see your industry? Book a call - we work across most sectors.
How we build it
Two weeks from your data to a live AI assistant
No months of training. No data science team required. Here is exactly how we turn your business knowledge into an AI assistant that works.
Days 1–2
Knowledge extraction — we learn what your AI needs to know
We gather your product catalogue, pricing, policies, FAQs, and any existing customer conversation logs. We map out the questions your customers actually ask and document the answers your team currently gives by hand.
Days 3–6
Training — we build your AI brain
We structure your business knowledge into a format your AI can use, train it on your specific data, and configure its personality, tone, and boundaries. It learns what to answer, what to escalate, and what to politely decline.
Days 7–9
Integration — we connect it to your channels
We deploy your AI assistant on your website, connect it to your CRM, email, and calendar, and set up the handoff rules for when a human needs to take over. Everything is tested with real data before launch.
Days 10–14
Launch and monitor — we fine-tune based on real conversations
We go live, monitor every conversation for the first week, and adjust the assistant's knowledge and responses based on what your customers actually ask. You get a performance report and a simple dashboard for future updates.
Pricing
Fixed-price AI assistants. No monthly surprises.
Every custom AI assistant starts with a free discovery call where we scope your data, your channels, and your goals. You receive a fixed-price quote before anything begins.
Most single-channel assistants (website only) are priced between $2,000 and $3,000 CAD. Multi-channel assistants with CRM integration and advanced capabilities start at $4,000 CAD.
Every build includes 30 days of post-launch monitoring and fine-tuning at no extra charge. Optional maintenance plans available starting at $199 CAD per month.
Website Assistant
Single-channel AI for your website
From $2,000 CAD
Knowledge extraction from up to 5 data sources
Custom-trained AI assistant
Website chat widget integration
Conversation monitoring and fine-tuning
30-day post-launch support
Multi-Channel Assistant
AI across website, SMS, email, and CRM
From $4,000 CAD
Knowledge extraction from unlimited sources
Full custom training and tone configuration
Website, SMS, and email deployment
CRM and calendar integration
Human handoff rules and escalation logic
30-day post-launch support
Ongoing Maintenance
Continuous updates and monitoring
From $199 CAD / month
Monthly knowledge base updates
Performance monitoring and error alerts
Priority support and fast fixes
Quarterly conversation review and optimisation
All prices in CAD. Final quote confirmed after the free discovery call.
Questions about custom AI assistants
Answers to what small business owners ask us most before getting started.
A custom AI assistant is an AI system trained specifically on your business data — your products, services, pricing, policies, customer history, and internal knowledge. Unlike off-the-shelf chatbots that rely on generic internet training, a custom assistant knows how your business actually works and gives accurate, on-brand answers to customers and team members.
A custom AI assistant is an AI system trained specifically on your business data — your products, services, pricing, policies, customer history, and internal knowledge. Unlike off-the-shelf chatbots that rely on generic internet training, a custom assistant knows how your business actually works and gives accurate, on-brand answers to customers and team members.
A public tool like ChatGPT is trained on the general internet. It does not know your products, your pricing, your return policy, or your availability. A custom AI assistant is trained on your specific data, integrated into your website and tools, and configured to stay within the boundaries of what you tell it. It also does not share your data to improve public models.
A public tool like ChatGPT is trained on the general internet. It does not know your products, your pricing, your return policy, or your availability. A custom AI assistant is trained on your specific data, integrated into your website and tools, and configured to stay within the boundaries of what you tell it. It also does not share your data to improve public models.
Custom AI assistant projects at BrandCurb typically start between $2,000 and $5,000 CAD depending on the number of data sources, the complexity of the assistant's capabilities, and the channels it needs to operate on. Every project begins with a free discovery call and a fixed-price quote before any work starts.
Custom AI assistant projects at BrandCurb typically start between $2,000 and $5,000 CAD depending on the number of data sources, the complexity of the assistant's capabilities, and the channels it needs to operate on. Every project begins with a free discovery call and a fixed-price quote before any work starts.
Most custom AI assistants are live within two weeks. Simple website-only assistants can be deployed in as few as five business days. More complex multi-channel assistants with CRM integration typically take one to two weeks from approved scope to launch.
Most custom AI assistants are live within two weeks. Simple website-only assistants can be deployed in as few as five business days. More complex multi-channel assistants with CRM integration typically take one to two weeks from approved scope to launch.
We typically need your product or service catalogue, pricing, FAQs, policies, and any existing customer conversation logs. We extract the knowledge, structure it, and train the assistant on it. You do not need to clean or prepare anything — we handle the entire process.
We typically need your product or service catalogue, pricing, FAQs, policies, and any existing customer conversation logs. We extract the knowledge, structure it, and train the assistant on it. You do not need to clean or prepare anything — we handle the entire process.
Yes. We integrate your AI assistant with your website, CRM, email platform, calendar, and communication tools including Slack, SMS, and live chat. It can read and write data to your existing systems so nothing operates in isolation.
Yes. We integrate your AI assistant with your website, CRM, email platform, calendar, and communication tools including Slack, SMS, and live chat. It can read and write data to your existing systems so nothing operates in isolation.
Every assistant includes built-in confidence thresholds. If it is not certain about an answer, it can politely ask for clarification, transfer to a human, or escalate to a fallback response you define. We also monitor performance after launch and fine-tune based on real conversations.
Every assistant includes built-in confidence thresholds. If it is not certain about an answer, it can politely ask for clarification, transfer to a human, or escalate to a fallback response you define. We also monitor performance after launch and fine-tune based on real conversations.
No. After deployment, we provide plain-language documentation and a simple dashboard where you can update the assistant's knowledge — add a new product, change a policy, update pricing — without writing a single line of code. We also offer optional maintenance plans.
No. After deployment, we provide plain-language documentation and a simple dashboard where you can update the assistant's knowledge — add a new product, change a policy, update pricing — without writing a single line of code. We also offer optional maintenance plans.
Imagine an AI that actually knows your business. Let us build it.
Book a free 30-minute discovery call. We will look at your business data, identify what your AI assistant should handle, and tell you exactly what it will cost — no commitment, no pitch.
Free 30-minute call. No commitment. We respond within one business day.