Legal

We collect what we need. Nothing more.

This policy explains what personal information BrandCurb collects, why we collect it, how we use it, and how you can control it. We've written it in plain English because legal boilerplate that nobody reads doesn't protect anyone.

1

Information we collect

We collect information you provide directly: your name, email address, phone number, and business details when you fill out a contact form, book a discovery call, or subscribe to our newsletter. We also collect standard web analytics data (page views, session duration, browser type, referring URL) through privacy-respecting analytics tools. We don't use Google Analytics.

2

How we use your information

We use your information to respond to your inquiries, provide our AI automation services, improve our website and content, and send relevant communications about our services. If you subscribe to our newsletter, we use your email to send weekly AI automation content. You can unsubscribe at any time. We don't sell, rent, or trade your personal information to third parties. Ever.

3

Data retention

We retain contact form submissions and call booking records for up to 24 months to support ongoing client relationships and service delivery. Newsletter subscriber data is retained until you unsubscribe. Website analytics data is retained for 12 months. Project-related client data is retained for the duration of the engagement and deleted within 90 days of project close unless otherwise agreed in writing.

4

Your rights

Under PIPEDA and applicable provincial privacy laws, you have the right to access the personal information we hold about you, request corrections, withdraw consent for non-essential communications, and request deletion of your data. To exercise any of these rights, contact us at privacy@brandcurb.com. We respond within 30 days.

5

Cookies and tracking

Our website uses only essential cookies required for basic functionality. We don't use advertising cookies, retargeting pixels, or cross-site tracking. Our analytics tool is configured for data minimisation and does not store IP addresses or personal identifiers.

6

Contact

Questions about this policy: privacy@brandcurb.com. Mailing address: BrandCurb, Toronto, Ontario, Canada.

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